Frequently Asked Questions

Ilios offers private swim lessons for swimmers from age 2 through adulthood. We work with complete beginners, developing swimmers, and more experienced swimmers looking to improve their technique, confidence, and overall swimming ability.

Yes. Every Ilios lesson is strictly 1 swimmer to 1 instructor. Your swimmer receives their instructor's full attention for the entire lesson, allowing each class to be personalized around their individual needs and progress.

Lessons are available in 30-minute and 45-minute options, depending on the swimmer's age, needs, and your preference.

Generally, no. Ilios lessons are private 1:1 lessons between the swimmer and instructor, including most swimmers around age 2. Our instructors work individually with each swimmer to gradually build comfort and confidence in the water.

Knowing your child's previous swim level is helpful, but it is not required to book. During the booking process, we ask a series of questions about your child's current swimming ability to help determine the most appropriate starting level.

That's completely okay. Because every Ilios lesson is 1:1, our instructors can work at your child's individual pace and focus on helping them become comfortable before progressing to more challenging skills. Building confidence in the water is a major part of our program, especially for nervous or beginner swimmers.

Swimmers should bring a swimsuit, towel, and goggles. Ilios provides the teaching equipment, flotation devices, PFDs, and other equipment needed throughout the lesson.

Absolutely. Parents are welcome to watch from the designated viewing area while their swimmer participates in their lesson and progresses through their skills.

Private instruction allows swimmers to spend more of their lesson actually swimming and learning instead of waiting for their turn in a group. It also allows the instructor to adjust every class around the swimmer's strengths, challenges, pace, and confidence.

Ilios Swim School is affiliated with the Lifesaving Society and follows its recognized swim-level system. Our lessons are structured around helping swimmers develop the skills required to progress through their appropriate level.

Our instructors continually assess each swimmer's skills throughout their lessons using the Lifesaving Society level requirements. This allows lessons to stay focused on the specific skills each swimmer needs to improve.

Yes. Once a swimmer successfully completes all of the required skills for their level, they receive their Lifesaving Society report card and badge.

On average, Ilios swimmers complete a level in approximately 8–9 private lessons. Every swimmer progresses differently, so this is not a guarantee. Our 1:1 lesson format is designed to maximize teaching time and help swimmers progress as efficiently as possible.

Yes. Our instructors continuously assess each swimmer's progress. Once all required skills for a level have been completed, the swimmer can begin working toward the next level rather than unnecessarily repeating skills they have already mastered.

Visit our Locations page to explore our interactive map and see available Ilios pool locations near you. You can select a location and continue directly to its available lesson times.

View Locations →

Your lesson package is booked at the Ilios location you originally select, so swimmers cannot switch between pools from class to class. You are welcome to book an additional lesson package at another Ilios location if you would like to swim at more than one pool.

Yes. Families can book an additional package at another Ilios location if availability works better for their schedule.

Yes. Our pools are heated to 30°C / 86°F, helping swimmers stay comfortable and focused during their lessons.

Yes. We generally continue swimming during light and moderate rain.

Lessons may be cancelled during:

• Heavy rain
• Thunder
• Lightning
• Poor air quality
• Temperatures below 14°C

Our admin team makes the final decision regarding weather cancellations and will remain in communication with families to keep them updated.

Each session package includes its own designated makeup day in case of poor weather or a qualifying emergency.

Our Ilios admin team makes the final decision based on weather and safety conditions. Families will be kept updated if conditions are questionable or if a lesson needs to be cancelled.

Each session package includes its own designated makeup day for lessons cancelled because of poor weather or a qualifying emergency. If Ilios cancels your lesson for one of these reasons, it will be made up on your session’s designated makeup day.

Each session package includes its own designated makeup day for weather-related cancellations or qualifying emergencies. Regular makeup lessons are not provided for missed classes outside of these situations.

Lessons generally do not run when outdoor temperatures fall below approximately 14°C. Our admin team will monitor conditions and communicate any cancellations directly with families.

If air quality reaches a level where outdoor swimming is considered unsafe, lessons may be cancelled. Our admin team monitors conditions and will communicate any changes to families.

Yes. Ilios instructors are certified swim and lifesaving instructors with First Aid and CPR training. Our team brings extensive swimming and teaching experience and is trained to provide safe, structured, and effective private instruction.

Safety is a priority during every lesson. Because all Ilios lessons are 1:1, the instructor is able to remain focused on one swimmer throughout the class. Our instructors are trained in First Aid and CPR, and all swimmers and families are expected to follow Ilios pool rules and safety procedures.

Yes. Every Ilios lesson is strictly 1:1, meaning your swimmer is the instructor's only student during their scheduled lesson time.

Start by selecting the Ilios location that works best for your family and viewing the available lesson times. During booking, we will also ask a few questions about your swimmer to help determine the appropriate starting level.

Once you select your schedule, a $150 deposit per child is required to secure your time slot.

Each session package includes its own designated makeup day in case of poor weather or a qualifying emergency.

A $150 deposit per child is required to lock in your swimmer's time slot. This helps ensure a fair opportunity for families to reserve their preferred summer schedule while preventing unavailable time slots from being held unnecessarily.

Absolutely. Each swimmer is registered individually so they receive their own private 1:1 lesson time. Families can select available lesson times that work best for each swimmer. Back-to-back lesson times can be selected when available.

Ilios lessons run from the beginning of June to the end of August, a three-month swimming season. Available dates and times vary by location and can be viewed during booking.